Version : 4.11.0

Votes : 38


OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries. The software has tools to manage the tickets, like departments, staff members, custom responses, multi-language support.

  • Space Required : 15.70 MB
  • Release Date : 11-01-2022
  • Get Support : Visit Support Site
  • Reviews : 4
    • Responsive design
      OpenSupports is responsive, that means it looks well in phones, tablets and desktop computers.
    • Custom Responses
      Don't repeat yourself. With our system you can customize your own templates to respond tickets.
    • Articles and Topics
      Create articles to solve your customer's frequently asked questions (FAQs), and to provide them with How-To Guides about your product or service.
    • Staff members
      Add as many staff members as you want, and assign each of them the set of departments they will respond.
    • Departments
      Every ticket belongs to one department. You can assign each staff member a set of departments he will be in charge.
    • File Attachments
      Staff members and your customers can attach files to comments in tickets. You can decide the maximum size of these files.
    • CSV Import
      You can import users to your OpenSupports via a simple CSV file. Every row should have username, password and email.
    • Notifications
      You can easily see a log of all the last actions that have taken place in your OpenSupports website.
    • Email Templates
      You can customize your email templates for common actions in OpenSupports to look according to your company style.
Ratings Total User Guest
16 0 16
4 0 4
0 0 0
1 0 1
17 0 17
Average Ratings 3.03 0.00 3.03

excellent good work

⚊ a Guest - proyectr(April 24, 2020, 2:40 am)

It´s cool and easy instalation. Basic and complete

⚊ a Guest - pixwebs(September 28, 2019, 4:54 pm)

The script is great, fast and easy

⚊ a Guest - Florin(July 28, 2019, 10:45 am)

This is close to perfect. Good work!

⚊ a Guest - Niels(December 18, 2017, 7:32 pm)
  • screenshot-OpenSupports
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