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  3. Trellis Desk

Trellis Desk
Version : 1.0.4
Votes: 34

Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support more efficiently.

  Space Required : 3.19 MB

  Get Support : Visit Support Site

  Reviews : 0

   Features

  • Ticket departments
  • Ticket priority levels
  • Canned ticket replies
  • Group permissions
  • Ticket escalation
  • Ticket assignment
  • Rich text editor
  • Helpdesk RSS feeds
  • Ticket attachments
  • Skin manager
  • Language manager
  • Manage articles and categories
  • Article ratings and comments
  • Smart display of KB articles during ticket submission
  • Pipe support emails into your helpdesk
  • Email notifications

Ratings Total User Guest
 
 23 1 22
 
 3 0 3
 
 3 0 3
 
 1 0 1
 
 4 0 4
Average Ratings 4.18 5.00 4.15
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