Version : 1.18.1, 1.17.5, 1.14.8, 1.12.6
Votes : 263
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve. osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, and easy to setup and use. The best part is, it's completely free.
Esta muy bueno, solo le falta mejorar los filtros de fechas para reportes de tickets creados, un retoque a la interface de diseño.
Exceed my expectation, simple and very flexible to customize.
great support tool
thats a perfect support system
I am looking for free support system for maintance of society. and it fits well thanks osticket... you did a work for me very easy. Thanks
I have used many support system free and paid but no one I used in the past works like osticket. try osticket it's awesome!
It just worked out of the box. It does all the basics extremely well and is highly stable and reliable. I have a small support team (including contractors) and this product does all the things I need and does them very nicely. Highly recommend you give it a try, I am confident you won't be disappointed.
Excelente software, facil de manusear, funcionou bem, gerenciamento de help! Maravilha!
Its good if you want to just use it as-is. But when you are going to theme it or customize it, you need to know more php programming knowledge to get it done. Also it is very outdated in terms of features. However the good news is that alot of other open source software uses osticket as part of the core code and is more developed than osticket.
It is an excellent software to gain customer satisfaction.
It worked out excellent once installed would recommend to all for ease of support and help management! 5 stars!!!