Version : 2.0.2
Votes : 37
HelpDeskZ is a FREE and Open Source help desk solution for your business. It is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management. You can create a wide knowledge base for your customers and with the opportunity to create Canned Responses for the most popular requests, your will improve your support sytem productivity. In resume, powerful, easy to use, reliable, open source and FREE.
I just had a try with HelpdeskZ. Fast and easy setup. At first site most important features are there, nice layout, easy to start. I can see some improvements, and fine tuning, let's hope new versions will come available.
great solution thanks