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 Sitepad Contact Form and Office 365, Can Sitepad Contact Forms use StartTLS? (6 Replies, Read 16906 times)
mslaga
Posted on # April 5, 2018, 5:57 pm
Group: Member
Post Group: Newbie
Posts: 4
Status:
I've perused the 'configure SMTP/PHP Mail' instructions on how to configure the contact form email, however the configuration with 'ssl://domain.com' still fails to connect over port 587.  Office 365 does not use ssl, but StartTLS for encryption.  Is there a different prefix to use to engage starttls protocol?  I tried starttls://domain.com, but that failed immediately.


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Sitepad Contact Form and Office 365
mslaga
Posted on # April 10, 2018, 2:56 pm | Post: 1
Group: Member
Post Group: Newbie
Posts: 4
Status:
Couldn't find a solution for this, so I just setup php mail to a non-o365 mail source, then configured rules there to forward to O365 mailbox.  Quite convoluted, but doesn't seem to be any other option at the moment.  Figured I would share the work-around at least.
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Sitepad Contact Form and Office 365
aakash_softac
Posted on # April 13, 2018, 10:28 am | Post: 2
Group: Member
Post Group: Super Member
Posts: 544
Status:
Hi,

Try using tls://domain.com when configuring a tls mail. The port is a TLS port so ssl://domain.com won't work.

If you still face issue let us know.

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Aakash Gupta
SitePad Developer

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Sitepad Contact Form and Office 365
mslaga
Posted on # April 13, 2018, 12:50 pm | Post: 3
Group: Member
Post Group: Newbie
Posts: 4
Status:
I tried tls://smtp.office365.com, but no go.  'Failed even to connect'.  See error message in picture and configuration screen.

Just as a suggestion, it would be great to have a 'test' button on the simple contact form configuration page.
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Sitepad Contact Form and Office 365
mslaga
Posted on # April 13, 2018, 12:51 pm | Post: 4
Group: Member
Post Group: Newbie
Posts: 4
Status:
Adding pictures, didn't seem to take the first time.
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Sitepad Contact Form and Office 365
Brijesh
Posted on # April 19, 2018, 10:44 am | Post: 5
Group: Softaculous Team
Post Group: Super Member
Posts: 5783
Status:
Hi,

Please open a support ticket with us so that we can check this for you :
https://www.softaculous.com/support/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Sitepad Contact Form and Office 365
Gudlite
Posted on # October 4, 2024, 8:14 pm | Post: 6
Group: Member
Post Group: Newbie
Posts: 1
Status:
After a few days of troubleshooting, I realized that sitepad is spoofing the email address.  It adds the from address of sitepad@yourdomain.com while you are login in with youremail@yourdmain.com.

If you look at your Entra logs, you will likely see this error:
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The reply address '{actual}' does not match the reply address '{provided}' provided when requesting Authorization code.
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To solve for this, you MUST create an alias of sitepad for youremail@yourdomain.com.  This will prevent the issue.

Once I created the alias (and of course an app password) emails were sent successfully.

It is disappointing that sitepad does not appear to know this AND that they do not allow password login, meaning that logging in is virtually impossible when SMTP is not working.
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