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 Auto Update Mechanism, Exactly how does this work & interactions with WP Auto Update (3 Replies, Read 938 times)
wpdev
Group: Member
Post Group: Newbie
Posts: 2
Status:
I have a two part question with a recent scenario.

Question 1) What takes precedence on a site that has both Softaculous & WP Auto Updates set to 'on'? Does Softaculous take over the onboard WP Auto Updates, do they compete with one another, is it redundant to set both to 'yes'?

Question 2) In a case where both are set to 'yes' which is responsible for what I recently observed?

Scenario: A recent auto update of one plugin
caused a fatal error on my site, so I FTP’d in and appended the plugin
folder name with -p to deactivate the plugin so I could log into the back end. I forgot to toggle off auto update in both Softaculous and WP.. I put
in a ticket with the plugin dev and overnight a second (new) folder of
the plugin, only a newer version that was released over that same night,
coincidentally, was created on the server. I looked at the back end and
there were two instances of the plugin on the plugins page. Both
deactivated, both set to auto update, one was the next to last version
(my appended one) and one was the latest version released over night.

My question
is: Is this normative behavior that a deactivated, renamed plugin set to
auto update would install a whole other plugin folder with the latest
version in it? In the decade of using WP, I have never observed this duplication of folders before.
IP: --   

Auto Update Mechanism
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5735
Status:
Hi,
If Softaculous and WordPress both are set to auto update WordPress would update the version first and then when Softaculous will try to upgrade the installation it will notice that it is already updated so it will not update WordPress but rather update Softaculous records that the installation is already updated.

So there is no harm in enabling updates in both Softaculous and WordPress.

Regarding your duplicate plugin folder we will test it on our servers and get back to you.

Also if you would like to deactivate a plugin you can do it from the Softaculous UI itself instead of logging into FTP and manually renaming the plugin folder. It will avoid such duplicate issues in the future.

You can deactivate the plugin from Softaculous using the below guide :
https://www.softaculous.com/docs/enduser/wordpress-manager/#manage-plugins

Edited by Brijesh : September 24, 2024, 12:34 pm

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Auto Update Mechanism
wpdev
Group: Member
Post Group: Newbie
Posts: 2
Status:
Thanks for pointing out the controls to deactivate plugins from Softaculous. I learned something new. I await your test results on the duplicate folder situation. Thank you for your time.
IP: --   

Auto Update Mechanism
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5735
Status:
Hi,

We were able to replicate the issue on our servers as well.

Our team is making the required changes and will launch a fix soon.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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