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 Unable to login to Virtualizor admin panel - White screen (1 Replies, Read 3119 times)
thanhhx
Posted on # June 5, 2024, 1:17 pm
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi everyone,

I'm having trouble logging in to my Virtualizor admin panel. When I try to log in, I'm taken to a blank white page and the system doesn't redirect to any other page. If I remember the link to a specific function, I can access it by typing the link directly into the address bar, but clicking on any other menu item kicks me back to the blank page.

The system page returns the following URL: 103.x.x.x/sessd7IkHavpGJf8HV7T/

I've tried the following troubleshooting steps:

    Checked the configuration file for errors
    Checked for PHP errors
    Restarted the Virtualizor service
    Checked file permissions
    Disabled all plugins

None of these steps have resolved the issue.

I would appreciate any help you can provide.

Thanks,Thanh
IP: --   

Unable to login to Virtualizor admin panel - White screen
jevingala
Posted on # June 7, 2024, 6:05 am | Post: 1
Group: Virtualizor Team
Post Group: Super Member
Posts: 746
Status:
Hi,


What were the last changes which could have led to this ?

Please open a ticket with access details so that we can access and check for it.


https://softaculous.deskuss.com/open.php?topicId=2

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

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